Wright Tool Return Policy

Your Satisfaction is guaranteed.   You can return your product anytime within 20 days of receipt under the following conditions.       

1.  All returned products must be in original condition and packaging; otherwise, additional charges may be applied.  Unfortunately, we cannot take returns of products that have been assembled or modified. 

2.  Prior return authorization is required.  Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  Failure to obtain return authorization will result in your return being refused and shipped back to you at your cost. 

3.  The initial freight charges plus a minimum of a 20% restocking fee will be deducted from the account credit given.   Return freight and shipping insurance is the responsibility of the customer.  If at any time Wright Tool Company is billed for return freight, that amount will be deducted from your final refund or charged back to you if refund has already been issued. 

4.  For undeliverable or refused shipments, the customer will be responsible for the initial freight and any and all return charges for freight, plus a 20% restocking fee.  The customer is responsible for the cost of insuring the return freight.   Please note that items sold as “No Returns” cannot be returned. 

5.  Warranty items – all products, unless otherwise noted, include a warranty provided directly by the manufacturer.  No additional warranties are written or implied.